Open, Fair & Honest Online Casino Reviews
A simple online search for online casinos can throw up a plethora of choices for the player – thousands of results to work through trying to find somewhere reputable to play at, somewhere that is regulated by the UK Gambling Commission, somewhere you’ll actually get paid out when you win!
Here at Let Em Spin, we don’t review all of the online casinos like some other sites, after all sometimes too much choice can be as bad as too little.
We only review the best online casino sites for UK players – by doing this you know that every site we recommend has been fully tested, vetted and is recommended to be safe, reputable and licensed.
A good casino isn’t just a good casino for one or two reasons, they have to offer a complete package to be recommended by us – to help you, we will run down the complete picture we take of a casino before rating it.
What our Casino Reviews cover
(feel free to click on any heading to skip to that part)
There’s nothing worse than signing up to a new casino to only find out that your favourite game isn’t there. A wide and varied selection of games is absolutely imperative if you are to enjoy your casino session.
We’re not just talking about slots here either, it has to cover a much wider remit than that. We’re talking roulette, blackjack, live games, jackpot slots, video games, bingo, scratch cards and poker as an example.
A large part of the decision process as to which casino you are going to choose to play at has to include checking the games on offer – there is little point wasting your time joining an online casino that doesn’t offer Live Roulette if that’s all you’re interested in.
In our reviews, we break down the selection of games available to help you make that decision and save you time.
The Welcome Bonus
The welcome offer for new players can greatly influence a players decision as to whether they join the casino. The offer has to be attractive and come with simple to understand terms that are not predatory, unrealistic or simply unobtainable unless you hit an insanely huge win.
The casinos that we recommend all offer generous bonus offers with favourable wagering requirements. We do our best to bring you exclusive casino bonuses and welcome offers including no deposit bonuses, free spins and free cash.
We always ensure that the casino welcome offers we promote actually give the player a realistic chance of a cashout. We don’t believe that overly aggressive wagering requirements are fair to the player, this also goes to very low max cashouts from bonus funds.
You can rest assured that the welcome offers we have for new players are some of the very best ones available – these also change regularly so don’t forget to keep checking back!
Website Layout & Design
In this day and age, design, usability and visuals are everything. We’ve come a long way from the clunky designs of online casinos in the 90’s that required you to download software to play.
In an increasingly competitive market first impressions have never been more important and many new players will make a decision as to whether they want to join an online casino within a few seconds of landing of the page.
The layout and structure of the site is incredibly important, you must be able to find your way around the vast game catalogues that most online casinos offer – never underestimate the use of filters.
However, we don’t just look at how the games are presented – we expect the best online casinos to have an easy to navigate account area where you can get access to the important information you may wish to see – deposits, withdrawals, account history, responsible gambling tabs etc.
The presentation of the entire site is taken into consideration along with the reliability of the platform – who wants to play at a casino that crashes regularly?
Player Support & Customer Services
It is almost certain that at some point in your casino play you’ll require some form of assistance from the casino – this could be for any reason; verification, flushing a withdrawal, assistance with bonus offers etc.
It can be extremely frustrating playing at a casino that is not only hard to contact but one that is also dismissive or unresponsive so we look at their support methods very closely. We particularly favour casinos that offer a live chat 24/7 facility as we believe this is the most efficient way for players to get their problems solved.
We also gather information about casino complaints from other websites
RTP or Return to Player gives us an indication as to how much a game is expected to give back through its lifetime – for a slot this could well be based over many millions of spins.
Casinos are able to set their own RTP for some games, within a set limit, which is why you will find the same game may have different RTP’s across different casinos.
The lower the RTP the harder a player is going to find to win – a higher RTP generally means more wins more often, however even with high RTP’s games are still prone to huge swings and long dead periods so this must be taken into account.
We have checked the RTP of some of the games hosted at all of our casinos to get an idea of how generous the games are and taken this into consideration with our ratings. Casinos that offer consistently low RTP’s are not recommend on Let Em Spin.
Gambling Licenses Held
Arguably the most important factor when choosing to deposit at a new casino is ensuring that the casino in question is regulated and licensed by the regulatory authority – for UK players this is the UK Gambling Commission.
Widely regarded as one of the best regulators, the standards the UKGC sets for online casinos is second to none. The Gambling Commissions strategy for 2018-2021 is all about ‘Making gambling fairer and safer’ and online casinos are now being held accountable for ensuring players are protected and that the casino operates in an ethical and socially responsible way.
The UKGC can levy heavy fines on a casino that is deemed to be acting inappropriately, so you know that any casino that operates in the UK market and holds a UKGC licence is working to the highest standards and if you do experience any problems with a UKGC casino you can report them to the regulator.
Casinos that are regulated by the UKGC must display the Gambling Commission logo or a link to them on their website that has to be hyperlinked to the casinos details on the public register. You will usually find this information in the footer section of the casino website.
The first time you play at an online casino, the idea of verifying your account can be confusing and sometimes arduous. After all, they are able to take your money without knowing who you are, but as soon as you want it back then you have to prove that you are who you say you are! That’s the way it is for now, but it’s likely to change so that verification is mandatory prior to depositing.
Verifying your account is the first thing you should do after registering and before depositing, it’s good practice to do this. This ensures that when you do want to make a withdrawal it’s dealt with within the casinos withdrawal guide times and you won’t have to wait for your money.
We’ve heard of some pretty crazy verification processes from some rather unsavoury casinos that ask their customers to go to extraordinary lengths to verify their accounts, usually these are just stalling tactics.
The casinos we recommend on Let Em Spin are all reputable casinos that follow a simple yet effective verification process and one that is completed in acceptable timescales. Overly long timescales often leads to players cancelling withdrawals so it’s important that your documents and your account is verified as quickly as possible.
Deposit and Withdrawal Times & Methods
It is important that the casino you choose to play at offers a wide variety of deposit and withdrawal methods so that the player has the greatest choice. We all choose to play using different deposit methods, some play directly from their debit card and others through e-wallets like Neteller and Skrill whilst others prefer Paypal.
As important as depositing it, we also look at the withdrawal methods available at each casino to ensure that the player can be assured they’ll get their money and when they should expect it.
Timescales are extremely important – nobody should be waiting weeks to receive their money, so we make sure all of our casinos have minimal pending times and withdrawals are processed within 24 hours – we also take preference to casinos that offer manual flushing so that players cannot be tempted to reverse their withdrawals.
A great casino always has a wide selection of games from the world’s best providers. Casino’s are merely hosts for games, they don’t make the games themselves.
We all like different games so to cater for the wider market, the more software providers a casino has then the more choice the player has which is a good thing.
Some of the notable gaming providers to look out for are Netent, PlayN’Go, Quickspin and Pragmatic Play.